Free Royal Mail Special Delivery guaranteed if you order before 1 pm
The order will be double sealed within a second package and wrapped with bubble wrap for protection. We ensure that our customer’s details remain private, and the packaging will not contain any personal or order information. We understand the importance of privacy with such orders.
It will be dispatched within 1 working day with Royal Mail Special Delivery guaranteed by 1 pm. Your package will be fully insured.
Collection
Collection in store is available if customers want to pay online or pay instore. At checkout you can pick in store collection.
Address and opening times can be found on the Contact Us page.
Sell to us
We offer the best market rate for our customers. If you want to exchange your gold for one of our products, or if you are selling back a gold product that you have purchased from us, we buyback at 97% of the gold market spot price.
We buy other stamped high karat gold not purchased from us for 95% of the gold market spot price. Contact us for more information.
We also buy luxury watches. We will offer you the best rates in the market. Go to Sell to Us
You have 14 days to exchange the item for another item of the same value given that it has not been worn or used.
However, we do not accept refunds of gold products because our prices are determined by fluctuations in the global gold market, making them exempt from returns under the Distance Seeling Regulations Act.
For luxury Watches you have 5 days from the day the watch was delivered to exchange or refund given that the item has not been used or worn.